Cancellations Policy

---

CANCELLATIONS POLICY

---

CANCELLATION OF CONFERENCE / COURSE BOOKINGS

Notification of cancellations can only be accepted if sent via-email

Cancellations received MORE THAN 4 WEEKS before the start date of an event no fee will apply
Cancellations received 1 TO 4 WEEKS before the start date of an event refund will be given less 25%
Cancellations received LESS THAN 1 WEEK before the start date of an event no refund will be given

Once an event is full and you decide to cancel we would attempt to substitute yoru place and if successful, would offer a full refund, less a 10% administration charge.

The conferences and courses department reserve the right to cancel any event at short notice if it becomes necessary to do so.  In that event you would be notified as soon as possible and advised of an alternative date(s) and given the option to transfer on to another event at no extra charge.  If you decide to withdraw your booking, a full refund would apply, however, no reimbursement would be given for any travelling expenses you may have incurred.

Should you need to discuss any aspect of the cancellation policy please do not hesitate to contact Zoë Holland, Telephone 01642 282825, Email zoe.holland@stees.nhs.uk